Returns & Exchanges

At Call It Spring, we want you to love your vegan shoes and accessories, which is why we offer a flexible 30-day return policy for items in their original, unworn condition. Whether you shopped online or in-store, we make it easy to ensure you find your perfect fit.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, in their original packaging, and within 30 days of the purchase date to qualify for a full refund or exchange.

• 2.
  Start Your Request

  Visit our online Returns Portal with your order number and email address to select the items you wish to return and generate a prepaid shipping label.

• 3.
  Package Your Items

  Securely pack your items in the original shoe box and place them inside a shipping container, attaching the printed return label to the outside.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking number; your refund will be processed once our warehouse inspects the return.